Our Guarantees to You
90 Day No Worry Guarantee
You ordered something and it’s just not working out for you. No worries! All products, excluding water machines, can be returned for any reason. Just send the item back to us within 90 days and we’ll refund you the original product price (minus shipping). Once we receive the return package, we’ll refund you via the same method of payment you paid with. You will receive the full purchase price of your product minus any shipping fees. But we will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If 90 days has passed since your order, sorry, we can’t accept this item as a return.
So go ahead and try that Krill Oil, Mineral Mouthwash, Activated Oxygen, whatever you want, risk free!
How does it work? Click Here to get the details.
We want you to shop with confidence. Our slogan—Pure products, Honest Service, Meaningful Life (P.H.M. Life)—is more than nice words to us. We mean to deliver on that mantra. Honest service is not only truthful service, but an honest effort and accountability for mistakes.
To this end we make you this $100 Guarantee*:
If we don’t ship your order within 1 business day, or if your order isn’t 100% accurate, we’ll give you a $100 store credit!^
You can call it peace of mind, insurance, whatever you’d like. We just call it smart business. It’s our promise to you.
^Guarantee for orders placed through PHM Life only. Previous orders placed through our partners (like pH Miracle, Chanson, etc.) are not eligible. "Accuracy" based on performance of PHM Life only. Delays or errors on the part of the shipping provider are not included in this guarantee. Pre-orders, for products not in inventory at the time of order, are exempt from the one business day shipping promise. Our standard shipping and returns policy details still apply. If you believe your order is eligible for this $100 Guarantee, simply call us toll free at 855-876-7397 and we'll review your order that same day.
PHM Life, LLC
Hours: 9 am to 5 pm Mountain Time